Health Experience Matters Podcast: Enhancing the Patient Experience by Choosing Our Words Wisely

Discover how simple shifts in language can transform medical experiences for kids and families. Tune in as Dr. Jody shares practical tips to reduce anxiety and empower patients through the power of words.

About This Resource

Ever wonder how a few simple words can completely change how kids (and adults) feel about medical procedures? In this episode of the Health Experience Matters Podcast from the Healthcare Experience Foundation, Dr. Jody explains why the language we use as parents, caregivers, and healthcare providers is so powerful. Spoiler: it can help reduce anxiety, change how kids experience pain, and make tough moments easier.

Dr. Jody shares practical tips you can use right away—like calling a shot ‘magic medicine’ or giving kids choices to help them feel more in control. It’s all about turning tough experiences into positive ones. Plus, the science behind it is pretty fascinating, too!

Who Is This For

  • Parents & Caregivers: Learn how to use language to help your kids feel more in control and less anxious during medical procedures.
  • Healthcare Providers: Discover practical techniques for reframing medical experiences to reduce patient anxiety and improve outcomes.

A Note About Keeping This Free

Good pain care should be a right, not a privilege.

We’ve spent our careers treating pain and medical anxiety, and we know that comfort and control come from putting the power where it belongs: in your hands. Everything here is free and open source by design. No parent should have to pay to learn how to get their child through a vaccine or a bad headache. No provider should have to hunt for what they need to do their job well. Hundreds of thousands of people have used Meg tools, and not one of them has ever been asked to pay.

But free still costs something.

We rely on the generosity of people like you to keep it that way. It takes about 1 in 30 of us, each giving $15 a month, to keep these tools available for free. If they helped you and you’re able, $15 a month keeps these resources available the next time you or another family need them.

Thanks for being here. Whether you are able to give or not, I’m so grateful a kid somewhere has you in their corner.

— Dr. Jody, Founder and CEO

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